Why it’s time to dust off the tux…
We’re a finalist at this year’s PFM Awards. Find out how our expert facilities management for National Grid helped us get there.
We’re up for a prestigious award.
It’s fair to say that we’re not in facilities management to win awards. But it’s always good to gain a little recognition for all the hard work our teams put into looking after our clients.
So we’ve enjoyed more than a little excitement following the announcement that we’re finalists at this year’s PFM awards.
Yes, all that effort has certainly paid off. And now we’re up for the PFM Partners in Corporate award due to the dedication of our teams who deliver expert facilities management for National Grid.
Meet the real winner.
We’ve enjoyed a strong relationship with National Grid — the organisation that makes sure UK homes and businesses get the energy they need — for more than 20 years. But as we’ve taken on extra services over the past five years, we’ve made an even greater positive difference to the way it runs its business.
We look after areas such as cleaning, security, foodservice and guest services across more than 1,000 National Grid sites. And this helps its people work more efficiently and cost-effectively — while boosting its customer satisfaction, too.
Some of the services we provide for National Grid include:
• implementing a 14forty zonal cleaning programme, Cleanovate, to clean an area ten times the size of Buckingham Palace every week
• keeping customers happy by handling more than 20,000 calls and 30,000 emails through the 14forty helpdesk
• fuelling National Grid’s workforce by taking care of 1.2 million catering transactions every year
• managing grounds maintenance, winter planning and integrating hard FM services.
Together, these services make 14forty a one-stop shop for all support services across National Grid’s corporate estate.
We’ll keep up the good work.
Despite the success we’ve enjoyed with National Grid, it’s still a pleasant surprise to find ourselves in contention for a prestigious award. The PFM Awards recognise the best facilities management organisations, who use their expertise to deliver the highest-quality services.
Our previous work with National Grid earned us this award in 2010, and we were thrilled to win again in 2014 for our service to another client. So we’re delighted to find out that our long-standing partnership has been selected as potentially worthy of a second accolade. It’s great to know that, even six years on, our service is still exemplary.
We look forward to the awards ceremony in November — plenty of time to dig out our formalwear. It’s a highlight of the facilities management calendar, and we hope we’ll come home with the award in hand.
But, if not, we can still be proud of what we’ve achieved working with National Grid. Our position on the list of finalists shows just how important our facilities management expertise is to our clients.
Discover more about our (potentially award-winning) facilities management for National Grid — read our case study now.