"If you’re running a facilities management or
real estate operation like me, you need a partner
with a proven top team."
Mauro began his career working in five star hotels. So his enthusiasm for excellent service – “delivered by people who care for people who matter” – was honed from an early age.
A member of the BIFM and an FM professional for 15 years (working both in operational self-delivery and sub-contractor management), Mauro is Business Director of 14forty. He leads a dedicated team of regional managers and account directors who provide integrated FM services to around 23 diverse clients across more than 1000 sites around the UK.
His idea of the perfect service delivery model? One that’s unquestionably safe and compliant. Consistent, flexible and intuitive. And most importantly, one that’s based on the customer’s individual journey.
Mauro is a father of four and a regular gym goer – so that normally means a 06.00 workout.
Never say that Paul does things by halves. He’s completed two Iron Man races, eight Comrades marathons, triathlons, mountain bike races, open water and surf swim races and a London to Paris charity cycle ride.
His working life has been just as challenging. He’s served in the military. He’s been a chef in an award-winning restaurant. He’s spent time in South Africa, Swaziland and Botswana delivering services to healthcare, education, business and industry in remote locations. He’s successfully managed complex multi-service sites and led large regional teams. Diverse cultures - and even more diverse conditions.
Great experience and skills, then, for what Paul does now – listening, sharing knowledge, and guiding clients and 14forty teams in managing the complexities of change.
Originally a qualified chef, Paul made his way into full facilities management through foodservice, catering and ten years of experience in soft services.
Developing his knowledge and management skills right across the field of FM, he now looks after 14forty’s business in the South West. Helping to forge successful long term relationships, he leads the delivery at six accounts - full FM in some cases, and a mix of hard and soft services in others. He’s a member of BIFM.
Married for 25 years with a son and a daughter, Paul loves all sports. Formerly a footballer and a road runner, he still goes to the gym regularly to stay fit. With his chef hat on he enjoys all world cuisines too. His favourite dish is a traditional Indian, and his favourite wine a full-bodied Australian Shiraz. Not together though, as he’s quick to point out.
John has more than 25 years’ experience in the FM industry. His last role was Head of FM at Sky. And he’s always worked on the client side. Until joining 14forty, that is.
“It's been an interesting challenge to move to the service partner side,” says John. “It’s good to be able to make a direct contribution to business success and help create a great place to work. And brilliant to be surrounded by like-minded FM professionals who really live the 14forty commitments and are constantly looking for how they can do things better.”
Messing about in boats is John’s other passion. He loves spending time with his wife, daughter and Shetland sheepdog on, next to or even in the river Thames. His daughter loves dinghy sailing, too. So after a 35 year gap, he’s enjoying picking it up again.
Alan started out as an apprentice for an electrical contractor. At the age of 29 he set up his own electrical business and grew it to a turnover of £5 million in three years.
Having sold his company he moved into commercial facilities management as an engineering manager. He worked for four of the top engineering PLCs where he took care of major planned and reactive engineering programmes - as well as large project refurbishments including work for government agencies.
Today he looks after 14forty’s national UK contract with IT and business process services specialist CGI, a programme that involves 21 service lines.
Married to Gill for 27 years with two grown up daughters, Alan is an open water diver with a PADA licence at an advanced level. His holidays often see him deep sea diving, exploring wrecks around the world.
Even before she worked in HR, Dawn was the person who people came and talked to at work if they needed some help or encouragement.
After completing a management training scheme she started in operations and then went on to work as a finance manager. But she was made for HR - and for helping people to get the best out of their careers.
Dawn’s first HR role was in fine dining, where she learned how to encourage and motivate people who were passionate about the food they produced. For the past six years Dawn has been working in facilities management, enjoying the way no two days are ever the same in such a multi-service industry.
And outside work? Dawn loves to dance - whether it’s salsa, Zumba or just dancing with friends. Travel is her other passion, experiencing the culture, heritage and history of different people.
What’s the connection between cricket and managing a busy helpdesk? Ask Sohail, and he’ll tell you it’s all about organisation, teamwork, strategic thinking and leadership.
Sohail is no stranger to running call centres or service desks. His wide experience includes financial services, information technology, insurance and training – with household names including Barclays Bank, HSBC and Capgemini UK. He’s run a multi-disciplined operation in the UK and offshore, as well as a centrally led national field operation - in roles varying from operational management to resource and financial planning capacity.
So where does cricket come in? Quite simply, it’s Sohail’s passion. Playing and watching.
“Many find this sport dull,” he says, “but it has many of the same qualities as business. It takes organisation to align individual skills, teamwork to achieve a specific goal, strategic thinking to plan tactics, and leadership to drive the strategy and team to success.”
Simon enjoys getting thoroughly immersed. In IT, naturally enough – and in water. His job is all about delivering the right technology to 14forty operational staff, to clients, and sometimes to their consumers – from on-the-go facilities management capability to digital communications.
“It’s such an exciting role,” says Simon. “By immersing myself in the business I can see what new innovations we can bring that will add real value to our clients and set us apart from other FM service providers - today and in the future.”
Married with two children and living in the Midlands, Simon enjoys active water sports - regularly practising wake boarding and water skiing along the beautiful Cornish coastline.