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“If you’re running a facilities management or a real estate operation like me, you need
people who are experts in bundled FM services.”
We had a single point of contact – our 14forty manager – who was accountable for our two bundled FM services.
Instead of needing separate security and cleaning managers, both were in the safe hands of one responsible person. And we had multi-skilled people working seamlessly together as one team and caring about the same things as we did.
I remember the first time I saw a 14forty security officer who noticed a spillage and made sure it was quickly cleaned up. That really brought it home to me.
All this started to drive efficiency and cost savings. And it saved me time and effort so I could concentrate on what really mattered – like thinking about strategy, and making sure our bundled facilities management services were giving our people everything they needed to do their jobs really productively.
The perfectly placed Central helpdesk
The helpdesk supports 14forty in being one of the leading FM companies. It sits right at the centre of the organisation. That’s why it’s called 14forty Central and it
provides the vital support for our services. It’s a powerful source of information, control and perfectly placed to support us.